MONEYFUNNY.APP / REFUNDS
Refund and Delivery Policy
2691 Gravois Ave, Suite 2020, St Louis, MO 63118
Contact: support@fivetoclose.cloud
1. Digital delivery
Money Funny delivers digital creative through your account. No physical goods are shipped. The offer and checkout specify the purchased quantity and features before payment. Generation requires processing time and may be delayed by provider availability.
2. Unused purchases
Contact support@fivetoclose.cloud within 14 days after purchase to request a refund of an entirely unused pack. Include your account email and order reference; never email card numbers. If part of a pack has been used, we assess the undelivered or defective portion and any remedies required by law.
3. Failed or defective delivery
Report a failed render, inaccessible purchase, duplicate charge or materially defective file to support. We will investigate and provide an appropriate rerender, restored entitlement or refund for the affected portion. We do not require another purchase to address a paid technical failure. Subjective creative preferences or advertising performance do not themselves establish defective delivery.
4. Processing and statutory rights
Approved refunds return to the original payment method; your bank determines when they appear. We will confirm the refund status. Nothing in this policy excludes statutory cancellation rights, mandatory digital-content remedies or payment-dispute rights. Where immediate delivery requires a specific waiver or consent under local law, it must be obtained separately; this policy does not itself waive that right.